This is an overdue review for Walt's. I have a 2001 Suburban. At some point 5 or 6 years ago, I had front end work done on the vehicle. I only use the vehicle for trips and occasional hauling, so I didn't really check up on the work done by the shop -- that's on me. After driving it again, I noticed that the car was pulling to the right. I brought it back to the shop and they played with the alignment. That didn't take care of the problem. I took it back to the shop again and they still didn't fix it. Life got busy and I didn't get to it for a while. I drove it as it was. Over time, I noticed that the truck wasn't able to make proper tight turns -- the front tires would skip. I tried bringing the truck to multiple shops over the next few years. They would all play with the alignment but never fix the problem. I had brought a different car to Walt's and was happy with the service so decided to bring the Suburban to them. Wally said that his mechanic would get to the bottom of the problem. Well, they really did. Jon, his mechanic, would not let go of the issue until he solved it. It turns out that the original shop put in the front end center link rotated 180 degrees. That link ties together the left and right steering mechanism. The link has a small angle at either end of the bar. By rotating it, the angle was pointing in the opposite direction it should have been leading to all of the front end alignments functioning being off. Shop after shop did the minimal amount of work to make the truck a little bit better and didn't test what they had done. Jon tested the car, saw there was a problem, keep working at it until they found the underlying issue, fixed the issue and then tested the truck to make sure that it was actually fixed. Thank you Wally!