5

I found Walt's though the California Bureau of Automotive Repair after failing a Smog Test at another shop. First a little background ......I drive a 1998 Ford F150 with almost 300,000 miles. While most everyone I knew told me it was time to stick a fork in the old truck once it failed my initial smog, Wally was able to tackle the job. As most of you know smog repair, and in particular smog repair on an older vehicle with excessive miles, can be a LONG LIST of issues. And my F150 fit that description to a T! Throughout the process of repairing my truck Wally worked with me on each issue. Communicating with me what each problem was and how much it would cost. Never did he try to oversell me or blow smoke up A** about what the truck needed to pass. What more could you ask from an automotive repair shop...Solid Work/Knowledgable-YES, Honest-YES, Fairly Priced-YES, and Great Customer Service-YES.

5

Hello to all who reads this review. Today I went to go Jiffy Lube in San Ramon for an oil change. Once all the work was completed and paid for, I was then given the keys to my car. The car started fine, but stalled immediately; so I tried again and again, but it would not idol. When I confronted the person in charge, he said that he noticed the car stalling twice while trying to get my car in to service. I said to the worker I had no troubles prior to coming there; but he was defiant, and seamed very defensive; and would not entertain the idea they may have done something to cause the car to stall. I was unable to drive home, but luckily; just around the corner was a mechanic shop called Walt's Danville Service. The owner; Walt, was the one who helped me. He was kind enough to check my car; despite how busy they were. They looked over my car immediately while I relaxed in the waiting room. After a short while Walt took me back to see what they found. The mount where the air flow is located was very loose; which may have been caused by the Jiffy Lube employee on accident. It looked as though there was a bolt that was loose; causing the car to suck dirt into the sensor making the car to stall. Walt, I want to say how much I appreciated the quick response in taking care of the problem; especially because of how busy you were at the time. Sincerely, Paul F.

5

I've tried other shops in the area with mixed results and decided to give Walt's a try. They identified the problem and quickly fixed my car. I was impressed by their honesty and quality of service and will definitely be back. 5 stars for Walt's!

5

I was very impressed with the service, honesty and professionalism. I had not had many good experiences with auto repair shops and Walts was recommended. Wally is great!

5

Very honest and upfront, Wally really took care of me. I recommend this place highly.